Description

Hotel Check-in Kiosk

How check-in is from the guest’s point of view 

1. Guests will create their reservation and arrive at the hotel
2. Confirm their reservation / check-in on self-service machine
3. Make a cash payment or with credit card by credit card reader or POS machine
4. Print receipt, ERS and hotel passport,optional contract including guest signature
5. Receives a programmed key/RFID card to their room
6. The kiosk machine will check the hotel’s check-in information(Including the number of cards issued, their identification, etc.)

How check-out is from the guest’s point of view

1. Guest choose on-screen button “Check-out.”
2. Log in as same as in case check-in(for example by using your email and reservation number)
3. Upon request, Guests returns their hotel room cards
4. It will pay the resulting amount if the hotel reservation system is required
5. kiosk print a receipt for a payment
6. Kiosk writes the result “Check-out” to the reservation system (for example,info about refunded cards, about payment, about the time of the guest’s departure)